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Online counselling for adult residents of British Columbia

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Andrea Gertz, MSW, RSW

Everyone deserves to feel heard and understood.
Everyone needs someone to talk to.

Whether you are experiencing depression, anxiety, post-traumatic stress, anger, grief, low self-esteem, or relationship challenges, I am here to listen and support you.

My approach to counselling is collaborative, warm, and non-judgmental. I believe that building a safe and trusting therapeutic relationship is essential for helping each person I work with heal and grow.

My counselling practice is integrative, meaning I draw from different therapeutic models depending on each individual's situation and needs. Therapeutic modalities include Cognitive Behaviour Therapy, Solution-Focused Therapy, and Mindfulness-Based Interventions.

I hold a Bachelor of Arts in Psychology and a Master of Social Work from the University of British Columbia. I am a Registered Social Worker (#14274) with the BC College of Social Workers.

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I offer individual counselling sessions for adult residents of British Columbia. All sessions are held online using a video counselling format. Telephone sessions are also offered.

Video counselling sessions are conducted through Jane App - a secure, encrypted telehealth platform based out of North Vancouver, BC. Video counselling sessions through Jane App
are never recorded or stored.

More information about online counselling can be found here.

Requirements for Online Counselling:

  • A desktop computer, laptop, tablet, or smartphone with a functioning webcam and microphone

  • An internet speed of 15Mbps or higher (check your connection at

  • An up to date web browser, or the Jane App for iOS devices

  • A private, quiet space

  • Headphones with a microphone are recommended for increased privacy and better sound quality

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Complementary Consultation (15 Minutes) - Free

It's important to find a counsellor that you connect with. I offer complementary 15 minute video or phone consultations so you can get a feel for my style, ask any questions, and determine whether or not I am the right counsellor for you.

Individual Video Counselling Session (50 Minutes) - $115

Individual Phone Counselling Session (50 Minutes) - $115

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Discount Packages

Three 50-Minute Sessions:   $330    Save $15   
Five 50-Minute Sessions:      $525   
Save $50  
Ten 50-Minute Sessions:       $1000
  Save $150 

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  • Packages must be prepaid and are non-refundable

  • You will have up to 1 year to use your package sessions

  • Please note that extended health benefit plans do not allow you to claim prepaid sessions - you will receive individual receipts after each completed session which can then be submitted to your provider for reimbursement

Methods of accepted payment include Interac e-Transfer, credit card, Visa Debit, and Mastercard Debit.

Counselling services provided by Registered Social Workers are GST and PST exempt and are often eligible for full or partial reimbursement through extended health benefits.



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PO Box 30002 Courtenay South
Courtenay, BC V9N 9H8


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